Score and feedback

This software cannot let the individual to unlink their membership, which will be an underlying cause for focus. I want to cancel because they charge a $6/month charge regarding new users. Before I cancel I would like to pull my connected bank account although software doesn’t allow you to remove it. To terminate you need to email all of them and wait to have an answer. I literally got on mail all the time backwards and forwards to subsequently experience the people from Synapse state they can’t help me to because they don’t find out about the Empower software plus they just handle the back-end banking. I inquired who can help me using the elimination and she never ever responded. I googled and discovered several which brought me back once again to Synapse alive individual and revealed anything once again. At least this person emailed Empower software, cc’d us to bring just be sure to get some good resolve. Which unfortunately wouldn’t take place, as I expected as long as they (Empower) can pull my linked accounts about creator end and I also had gotten no a reaction to my personal concern. AVOID THE USE OF THIS APP. The 1.6percent is certainly not worth the annoyance of this run around and non receptive Synapse customer support. See an online bank that provides same or better prices without problems when you decide to terminate.

Hello, sorry to listen to about your experience. Be sure to email you directly at and we will have this sorted out for you asap.


Doesn’t connect using my credit union so are unable to incorporate a lot of services promoted. It claims it will but when We attempt there’s a a€?problem. Kindly try once more afterwards.a€? I am attempting for 3 days. While I called help (after some difficult and counter-intuitive conversations with a Bot) they explained there seemed to be a temporary outage using my credit score rating union and test once more in per week. Clearly dissatisfied and locating this software totally useless I deleted my profile. It says all my personal data and levels information will likely be erased. Yet when I make an effort to re-sign in and confirm my levels is removed it just only re-signs myself in and all sorts of my personal data is nonetheless truth be told there and containsn’t been deleted anyway. I am not sure precisely why a lot of people were providing this close evaluations. Possibly they will haven’t used it correctly but I became really keen to use empower that I would currently decided i’d. I decided to simply do some straightforward assessments to put my personal brain at ease about making use of another company as well as unsuccessful all of those examinations: does not link with outside account as marketed, time wasting bots are the customer support, possibilities sooner or later offered is totally insufficient and when I generated my decision that a€?banka€? (the truly a tech company) was not for my situation I experienced to continually email and message them to actually manually erase my profile (even though the application informs you it can be done using their biggest diet plan). Brand new enterprises will boost the banking knowledge of the longer term. Empower just isn’t those types of.

Developer Reaction ,

Hello there, really sorry to learn you have run into some issues with utilizing our very own application, particularly rotating around linking your credit score rating union. If you’re nevertheless interested, we might want to go over many of these points more, via e-mail (), or perhaps the in-app speak, but we could see in case you are currently pleased with the amount of time you have invested providing Empower a try.

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Well I got this software. I happened to be thus stoked up about the wage advance feature. So I was billed the $8 fee every month the 1 st month. Didn’t be eligible for the next period another $8 recharged, on third thirty days another $8 energized. This time they claims you unlocked a $25 buck advance but would not let me pull it out. I get ssi month-to-month then it states not requiring sufficient truly I’ve got ssi for 7 years plus We render deposit about the same any 2 weeks. But then we inspected back once again the following day. There again I was maybe not approved today, but on the other part I became. This is so smudged over $25 dollars. Now Really don’t get that. And they’re going to capture me personally a generic response stating a€?oh we are sorry to learn your own having problems submit me personally your data and we’ll helpa€? ya right. Guess what happens I mean. I have many people that’ll read this. I’m shocked that this I provided you over $25 for a crappy software. If you are planning to complete something plus don’t and blame it on a glitch. Better which is quite sad. Hey men i’ll modify your on the website response. And that I will pay another period. To either add to this experiences or promote a 3 to 5 star status if it’s finished with significant sincerity. The $25 dollars is junk and even though I should need skilled for at least $50 or 100 because i’ve a lot more movie stars hot a higher advance then $25 we no longer be eligible for. I’m hoping you appear into this simply because you have no problems taking my $8 every month